State Farm® Insurance Agent J.P. Merk
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Shannon Helton
February 13, 2026
5
out of
5
rating by Shannon Helton
"Sydney was awesome today and very helpful…I ended up getting renters insurance and car insurance…highly recommend State Farm insurance."
We responded:
"Hi Shannon, Thank you so much for your kind words! We’re thrilled to hear that Sydney was able to assist you and make the process smooth and helpful. We truly appreciate your trust in us for your renters and car insurance needs. Your recommendation means a lot to our team! If you ever have any questions or need further assistance, please don’t hesitate to reach out."
Brenda Miranda
February 5, 2026
5
out of
5
rating by Brenda Miranda
"Was very nice and professional and saved us close to 100 vs our old insurance company was very patient and very professional!! Glad she was so persistent on getting back ahold of us and saving us so much money for the same coverage!! Thank you so much!!"
We responded:
"Hi Brenda, Thank you so much for your kind words! We’re thrilled to hear that Nicole was able to provide you with excellent service and help you save so much on your insurance while maintaining the same coverage. Your satisfaction is our top priority, and we’re glad Nicole’s persistence and professionalism made a positive difference. Please don’t hesitate to reach out if you need anything else in the future!"
Courtney Yancy
February 5, 2026
5
out of
5
rating by Courtney Yancy
"Sydney was EXCELLENT. I referred someone to her already. If you are looking for any type of insurance I would definitely recommend State Farm and Sydney in particular."
We responded:
"Hi Courtney, Thank you so much for your kind words and for referring someone to Sydney! We’re thrilled to hear you had such a positive experience. We truly appreciate your recommendation and look forward to continuing to provide you and your referrals with excellent service. Please don’t hesitate to reach out if you need anything else!"
Bob Delp
February 2, 2026
5
out of
5
rating by Bob Delp
"Hannah is a great rep. Very personable and easy to talk too. She reallly helped us out regarding our car and home insurance. Thank you!"
We responded:
"Hi Bob, Thank you so much for your kind words! We’re thrilled to hear that Hannah was personable and helpful with your car and home insurance needs. We appreciate your trust and look forward to assisting you again in the future!"
TwilightZone-Ex-Hostage
January 30, 2026
5
out of
5
rating by TwilightZone-Ex-Hostage
"I have had State Farm as long as I have been driving, and my parents before me. They have always taken care of us with the world class service and solved so many issues and I would never think of switching! Lori Lane was aces in helping us through a very confusing situation, and I couldn't be more grateful to her! Thank you Lori and State Farm"
nikki charley
January 30, 2026
5
out of
5
rating by nikki charley
"I cannot say enough great things about JP Merk and the rest of the staff there. They're all committed to helping families with all their insurance needs. They make everything really simple for you. I worked with Sydney most recently and she was amazing. Always kind, compassionate, and didn't hesitate to take time to explain all options so that I felt comfortable with my decisions. I highly recommend them! Thank you Sydney and State Farm for all that you do."
Annelisse Muniz
January 30, 2026
5
out of
5
rating by Annelisse Muniz
"Had the pleasure of working with Nicole! She got me a really good rate and was super easy to communicate with and set up my policy."
Misti Kam
January 30, 2026
5
out of
5
rating by Misti Kam
"Sydney Clapp was extremely friendly and helpful with my husband and me. She gave us a quote that is very reasonable and puts our minds at ease for any of life's interruptions. I would recommend Sydney Clapp to anyone in search of future coverage with auto and home insurance. She is a pleasure to work with. -Misti Kam"
Cinnamon
January 28, 2026
5
out of
5
rating by Cinnamon
"Sydney was great and answered all of my questions!"
We responded:
"Hi Cinnamon, Thank you for your kind feedback! We’re glad to hear that Sydney was able to answer all of your questions. If you need any more assistance, please don’t hesitate to reach out! Best regards,"
Casey Caudill
January 23, 2026
5
out of
5
rating by Casey Caudill
"Hannah was absolutely awesome! She was able to help me save a little per month and was able to quote me rental insurance for the near future. Definitely will recommend to others!"
We responded:
"Hi Casey, Thanks a lot for the awesome review! I’m glad Hannah could help you save some money and get you set up with rental insurance. We really appreciate you recommending us and are here anytime you need anything!"
Jaydin White
January 19, 2026
5
out of
5
rating by Jaydin White
"Nicole was great! Very helpful and made the process super easy!"
We responded:
"Thank you so much for your kind words, Jaydin! We're thrilled to hear that Nicole was helpful and made the process easy for you. We truly appreciate your feedback and look forward to assisting you again in the future!"
Debra M
January 16, 2026
5
out of
5
rating by Debra M
"It was a pleasure to work with Nicole on getting policies transferred and consolidated. Professional and efficient -a wonderful customer service experience!"
We responded:
"Debra, Thank you for your kind words! We're delighted to hear that Nicole provided you with professional and efficient service during your policy transfers and consolidation. Delivering a wonderful customer service experience is our top priority, and we appreciate your feedback. Please feel free to reach out anytime you need assistance!"
brittany finnegan
January 16, 2026
5
out of
5
rating by brittany finnegan
"Excellent experience with JP. He was fast at giving me a quote meeting Ohio State requirements, which was significantly less than the Progressive quote! Start to finish took me less than 15 minutes! 10/10 recommend!"
We responded:
"Thank you so much for your wonderful review! We're thrilled to hear that you had a quick and efficient experience with us, and that we were able to provide a competitive quote. Your recommendation means a lot to our team! If you ever need assistance in the future, please don’t hesitate to reach out."
angela morgan
January 15, 2026
5
out of
5
rating by angela morgan
"Lori L was awesome…I had missed a payment and wasn’t aware…she explained everything to me in detail so that I would understand. Very pleasant and refreshing to talk to someone to actually solve an honest mistake…thank you so much"
We responded:
"Thank you so much for your kind words, Angela! We're thrilled to hear that Lori was able to assist you and make the experience pleasant and clear. We truly appreciate your feedback and are here to help anytime you need. Thanks again for choosing our office!"
Shelley Banning
January 9, 2026
5
out of
5
rating by Shelley Banning
"J.P. Merk is informative, professional, patient, and made it very easy for me to text information at my convenience while busy at work. I highly recommend using him as your insurance agent."
We responded:
"Shelley, Thank you so much for your kind words! We're glad to hear that the communication was convenient and that you had a positive experience with our team. We appreciate your recommendation and look forward to continuing to assist you with your insurance needs!"
Anna Adams
January 9, 2026
5
out of
5
rating by Anna Adams
"I had the opportunity to work with Nicole while switching my insurance Policies! Nicole was awesome! She stayed on top of the game and kept me informed the whole process and saved me tons of money! Thank you, Nicole! It was a pleasure working with you!"
We responded:
"Hi Anna, Thank you so much for your kind words! We’re thrilled to hear that Nicole was able to provide you with excellent service and help you save money on your insurance policies. It was a pleasure working with you as well! If you ever need anything in the future, don’t hesitate to reach out."
Ava Gastelum
January 6, 2026
5
out of
5
rating by Ava Gastelum
"Sydney helped me so much with switching my car insurance!! I had no idea how much money I could save by switching to State Farm and she helped me get the most of it by adding on life insurance, road side assistance, and car rental insurance!!! Things I’ve never had before and at such a great price!! She was so personable and easy to talk to!! She answered all of my questions and helped me so much!!!"
We responded:
"Hi Ava, Thank you so much for your kind words! We’re thrilled to hear that Sydney was able to help you save money and find the right coverage for your needs. It’s wonderful that she could guide you through adding life insurance, roadside assistance, and car rental insurance to give you extra peace of mind. We always strive to make the process easy and personable, so it’s great to know you felt comfortable asking questions. If you ever need anything else, please don’t hesitate to reach out!"
Autum Halter
January 5, 2026
5
out of
5
rating by Autum Halter
"Lovely experience"
We responded:
"Thank you so much for your kind words, Autumn! We're delighted to hear you had a lovely experience at our office. We look forward to serving you again soon!"
Angela
January 2, 2026
5
out of
5
rating by Angela
"I came to Nicole at State Farm in hopes for a much better rate. She’s been a long time friend of my family and even though I should have known she wouldn’t steer me wrong I was dead set Progressive was the cheapest and best around. Boy do I regret that all this time! I was paying $345 per month for full coverage on a 2021 GMC Terrain and a liability only on an ancient 2008 Pontiac Vibe with renters insurance as well. I reached out to Nicole and boy did she come ALL THE WAY through! I now have full coverage on both vehicles, renters insurance that also covers my small at home daycare, life insurance for myself and 2 teenage children. She saved me $70 per month from what I was paying with Progressive for FAR LESS coverage. I not only have far more coverage but who couldn’t use an extra $70 per month in their pocket this day and age? If you are hesitant, please don’t hesitate anymore!!! She WILL save you and bring much more peace to the new year for you and your loved ones."
We responded:
"Thank you so much, Angela, for your wonderful and heartfelt review! We're thrilled to hear that Nicole was able to not only save you money but also provide you with greater coverage and peace of mind for you and your family. It means a lot to us that you trusted Nicole and that she could deliver such great results. Your kind words truly motivate us to keep providing excellent service. If you ever need anything else, please don’t hesitate to reach out. Wishing you and your loved ones a safe and prosperous new year!"
Mariah Killian
January 2, 2026
5
out of
5
rating by Mariah Killian
"Working with Nicole has been so easy and such a pleasure. She was able to save me SO MUCH on my insurance, I’m so grateful for that. I went from paying $334 with GEICO for car insurance to $179 for my car insurance and life insurance for my child and I!! Couldn’t recommend her and this company anymore!! Thank you so much Nicole. I hope everyone has a blessed New Year😊"
We responded:
"Hi Mariah, Thank you so much for your kind words! We’re thrilled to hear that Nicole was able to help you save so much on your insurance and provide you with excellent service. It means a lot to us that you feel confident recommending our company. We truly appreciate your trust and support. Wishing you and your family a blessed and happy New Year!"
Annette Gilmore
January 2, 2026
5
out of
5
rating by Annette Gilmore
"Nicole helped me get a much better quote for both my auto insurance and homeowners insurance, and she made the whole process simple and stress-free. She was patient, responsive, and really took the time to explain everything clearly instead of rushing me through it. If you want someone who actually cares about getting you the best coverage at the best price, I highly recommend Nicole. Was a easy process. Saved me a lot of money"
We responded:
"Hi Annette, Thank you so much for your wonderful feedback! We’re delighted to hear that Nicole made the insurance process simple and stress-free while helping you save money on both your auto and homeowners insurance. Your recommendation means a lot to us, and we’re glad Nicole was able to provide the attentive and clear service you deserve. If you ever need anything else, please don’t hesitate to reach out!"
Regina Miller
December 22, 2025
5
out of
5
rating by Regina Miller
"Working with Hanna was a wonderful experience. Made switching my policies a breeze. Talking to her on the phone she made me feel like I was friend she has known and was sharing information with, not being a "salesman". I felt very comfortable talking to her and she did all the leg work. Not to mention switching to State Farm saves me almost $2,000 a year on my home and auto."
We responded:
"Thank you so much for your kind words, Regina! We're thrilled to hear that Hanna made your experience smooth and comfortable. It's great to know that switching your policies saved you so much, and that you felt like you were talking with a friend rather than a salesperson. We'll be sure to share your feedback with Hannah. If you ever need anything else, we're here to help!"
ginger Garner
December 22, 2025
5
out of
5
rating by ginger Garner
"Office staff was very accommodating and helpful. Hannah is a rockstar!!!!"
We responded:
"Thank you so much for your kind words, Ginger! We're thrilled to hear that our office staff was accommodating and helpful. We'll be sure to pass along your shoutout to Hannah—she truly is a rockstar! We appreciate your support and look forward to seeing you again."
Ismail Gercek
December 18, 2025
5
out of
5
rating by Ismail Gercek
"Sydney Clapp at State Farm was genuinely amazing to work with. She helped me get a much better quote for both my auto insurance and homeowners insurance, and she made the whole process simple and stress-free. She was patient, responsive, and really took the time to explain everything clearly instead of rushing me through it. If you want someone who actually cares about getting you the best coverage at the best price, I highly recommend Sydney Clapp."
We responded:
"Ismail, Thank you so much for your kind words and thoughtful review! We're thrilled to hear that Sydney was able to provide you with excellent service and help you find the best coverage at a great price. Making the process simple and stress-free is exactly what we strive for, and it's wonderful to know Sydney delivered on that. We truly appreciate your recommendation and look forward to assisting you with your insurance needs in the future!"
Jalyssa Turner
November 11, 2025
5
out of
5
rating by Jalyssa Turner
"I had an excellent experience working with Sydney! She was knowledgeable, patient, and incredibly attentive to my needs. She took the time to explain all my options clearly and helped me feel confident in my decisions. Sydney’s professionalism and genuine care made the entire process smooth and stress-free. I highly recommend her to anyone looking for a reliable and trustworthy insurance agent!"
We responded:
"Jalyssa, Thank you so much for your kind words! We're thrilled to hear that Sydney provided you with knowledgeable, patient, and attentive service. It's wonderful to know she made the process smooth and stress-free while helping you feel confident in your decisions. We truly appreciate your recommendation and look forward to assisting you again in the future!"