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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Shelley Banning

Shelley Banning

January 9, 2026

5  out of  5
rating by Shelley Banning
"J.P. Merk is informative, professional, patient, and made it very easy for me to text information at my convenience while busy at work. I highly recommend using him as your insurance agent."
We responded:
"Shelley, Thank you so much for your kind words! We're glad to hear that the communication was convenient and that you had a positive experience with our team. We appreciate your recommendation and look forward to continuing to assist you with your insurance needs!"
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Anna Adams

January 9, 2026

5  out of  5
rating by Anna Adams
"I had the opportunity to work with Nicole while switching my insurance Policies! Nicole was awesome! She stayed on top of the game and kept me informed the whole process and saved me tons of money! Thank you, Nicole! It was a pleasure working with you!"
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Ava Gastelum

January 6, 2026

5  out of  5
rating by Ava Gastelum
"Sydney helped me so much with switching my car insurance!! I had no idea how much money I could save by switching to State Farm and she helped me get the most of it by adding on life insurance, road side assistance, and car rental insurance!!! Things I’ve never had before and at such a great price!! She was so personable and easy to talk to!! She answered all of my questions and helped me so much!!!"
We responded:
"Hi Ava, Thank you so much for your kind words! We’re thrilled to hear that Sydney was able to help you save money and find the right coverage for your needs. It’s wonderful that she could guide you through adding life insurance, roadside assistance, and car rental insurance to give you extra peace of mind. We always strive to make the process easy and personable, so it’s great to know you felt comfortable asking questions. If you ever need anything else, please don’t hesitate to reach out!"
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Autum Halter

January 5, 2026

5  out of  5
rating by Autum Halter
"Lovely experience"
We responded:
"Thank you so much for your kind words, Autumn! We're delighted to hear you had a lovely experience at our office. We look forward to serving you again soon!"
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Angela

January 2, 2026

5  out of  5
rating by Angela
"I came to Nicole at State Farm in hopes for a much better rate. She’s been a long time friend of my family and even though I should have known she wouldn’t steer me wrong I was dead set Progressive was the cheapest and best around. Boy do I regret that all this time! I was paying $345 per month for full coverage on a 2021 GMC Terrain and a liability only on an ancient 2008 Pontiac Vibe with renters insurance as well. I reached out to Nicole and boy did she come ALL THE WAY through! I now have full coverage on both vehicles, renters insurance that also covers my small at home daycare, life insurance for myself and 2 teenage children. She saved me $70 per month from what I was paying with Progressive for FAR LESS coverage. I not only have far more coverage but who couldn’t use an extra $70 per month in their pocket this day and age? If you are hesitant, please don’t hesitate anymore!!! She WILL save you and bring much more peace to the new year for you and your loved ones."
We responded:
"Thank you so much, Angela, for your wonderful and heartfelt review! We're thrilled to hear that Nicole was able to not only save you money but also provide you with greater coverage and peace of mind for you and your family. It means a lot to us that you trusted Nicole and that she could deliver such great results. Your kind words truly motivate us to keep providing excellent service. If you ever need anything else, please don’t hesitate to reach out. Wishing you and your loved ones a safe and prosperous new year!"
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Mariah Killian

January 2, 2026

5  out of  5
rating by Mariah Killian
"Working with Nicole has been so easy and such a pleasure. She was able to save me SO MUCH on my insurance, I’m so grateful for that. I went from paying $334 with GEICO for car insurance to $179 for my car insurance and life insurance for my child and I!! Couldn’t recommend her and this company anymore!! Thank you so much Nicole. I hope everyone has a blessed New Year😊"
We responded:
"Hi Mariah, Thank you so much for your kind words! We’re thrilled to hear that Nicole was able to help you save so much on your insurance and provide you with excellent service. It means a lot to us that you feel confident recommending our company. We truly appreciate your trust and support. Wishing you and your family a blessed and happy New Year!"
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Annette Gilmore

January 2, 2026

5  out of  5
rating by Annette Gilmore
"Nicole helped me get a much better quote for both my auto insurance and homeowners insurance, and she made the whole process simple and stress-free. She was patient, responsive, and really took the time to explain everything clearly instead of rushing me through it. If you want someone who actually cares about getting you the best coverage at the best price, I highly recommend Nicole. Was a easy process. Saved me a lot of money"
We responded:
"Hi Annette, Thank you so much for your wonderful feedback! We’re delighted to hear that Nicole made the insurance process simple and stress-free while helping you save money on both your auto and homeowners insurance. Your recommendation means a lot to us, and we’re glad Nicole was able to provide the attentive and clear service you deserve. If you ever need anything else, please don’t hesitate to reach out!"
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Regina Miller

December 22, 2025

5  out of  5
rating by Regina Miller
"Working with Hanna was a wonderful experience. Made switching my policies a breeze. Talking to her on the phone she made me feel like I was friend she has known and was sharing information with, not being a "salesman". I felt very comfortable talking to her and she did all the leg work. Not to mention switching to State Farm saves me almost $2,000 a year on my home and auto."
We responded:
"Thank you so much for your kind words, Regina! We're thrilled to hear that Hanna made your experience smooth and comfortable. It's great to know that switching your policies saved you so much, and that you felt like you were talking with a friend rather than a salesperson. We'll be sure to share your feedback with Hannah. If you ever need anything else, we're here to help!"
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ginger Garner

December 22, 2025

5  out of  5
rating by ginger Garner
"Office staff was very accommodating and helpful. Hannah is a rockstar!!!!"
We responded:
"Thank you so much for your kind words, Ginger! We're thrilled to hear that our office staff was accommodating and helpful. We'll be sure to pass along your shoutout to Hannah—she truly is a rockstar! We appreciate your support and look forward to seeing you again."
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Ismail Gercek

December 18, 2025

5  out of  5
rating by Ismail Gercek
"Sydney Clapp at State Farm was genuinely amazing to work with. She helped me get a much better quote for both my auto insurance and homeowners insurance, and she made the whole process simple and stress-free. She was patient, responsive, and really took the time to explain everything clearly instead of rushing me through it. If you want someone who actually cares about getting you the best coverage at the best price, I highly recommend Sydney Clapp."
We responded:
"Ismail, Thank you so much for your kind words and thoughtful review! We're thrilled to hear that Sydney was able to provide you with excellent service and help you find the best coverage at a great price. Making the process simple and stress-free is exactly what we strive for, and it's wonderful to know Sydney delivered on that. We truly appreciate your recommendation and look forward to assisting you with your insurance needs in the future!"
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Jalyssa Turner

November 11, 2025

5  out of  5
rating by Jalyssa Turner
"I had an excellent experience working with Sydney! She was knowledgeable, patient, and incredibly attentive to my needs. She took the time to explain all my options clearly and helped me feel confident in my decisions. Sydney’s professionalism and genuine care made the entire process smooth and stress-free. I highly recommend her to anyone looking for a reliable and trustworthy insurance agent!"
We responded:
"Jalyssa, Thank you so much for your kind words! We're thrilled to hear that Sydney provided you with knowledgeable, patient, and attentive service. It's wonderful to know she made the process smooth and stress-free while helping you feel confident in your decisions. We truly appreciate your recommendation and look forward to assisting you again in the future!"
Profile photo of Kyle Moore

Kyle Moore

November 5, 2025

5  out of  5
rating by Kyle Moore
"I worked with Sydney C. for my insurance needs and had an excellent experience. She made the process seamless from start to finish and was quick to answer any questions I had along the way. Sydney was professional, responsive, and easy to work with. I’d definitely recommend her to anyone looking for a reliable and helpful insurance agent."
We responded:
"Kyle, Thank you so much for your kind words and positive feedback! We're thrilled to hear that Sydney provided you with excellent service and made the insurance process smooth and easy. We truly appreciate your recommendation and look forward to assisting you with any future insurance needs. If you ever have any questions, don’t hesitate to reach out!"
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Kayla Cancilla

October 31, 2025

5  out of  5
rating by Kayla Cancilla
"Sydney helped me transition so easily it was a pleasure to have her expertise! Would definitely reccommend"
We responded:
"Kayla, Thank you so much for your kind words! We're delighted to hear that Sydney made your transition smooth and enjoyable. We truly appreciate your recommendation and look forward to assisting you again in the future!"
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Jennifer Canaday

October 31, 2025

5  out of  5
rating by Jennifer Canaday
"AMAZING I LOVE THEM!!!"
We responded:
"Jennifer, Thank you so much for your enthusiastic review! We’re thrilled to hear that you love our office. Your support means the world to us! If there’s ever anything we can do for you, please don’t hesitate to reach out. 😊"
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Sarah Kolasinski

October 21, 2025

5  out of  5
rating by Sarah Kolasinski
"Sydney was an absolute pleasure to work with! She was very informative and answered all of my many questions!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Sydney provided you with helpful information and was able to answer all of your questions. We truly appreciate your feedback and look forward to assisting you again in the future!"
Profile photo of Julia Abell

Julia Abell

October 7, 2025

5  out of  5
rating by Julia Abell
"I just moved my home, umbrella policy and auto coverage to J.P. Merk. Every single interaction I have with their team has been excellent! They are kind, welcoming and knowledgeable, Their follow through is perfect. On top of that, their rates are incredibly competitive. I highly recommend them!"
We responded:
"Julia, Thank you so much for your wonderful review! We’re thrilled to hear that you’ve had such positive experiences with our team and that you feel well taken care of. Providing kind, knowledgeable service and competitive rates is very important to us, and your recommendation means a lot. We look forward to continuing to support you with your home, umbrella, and auto coverage needs! If there’s ever anything we can assist you with, please don’t hesitate to reach out."
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Shaylia Rowland

September 24, 2025

5  out of  5
rating by Shaylia Rowland
"Sydney was phenomenal! Super understanding and patient. Saved me $112 a month!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Sydney provided you with exceptional service and helped you save $112 a month. We pride ourselves on being understanding and patient with all our clients. Your satisfaction means the world to us, and we look forward to continuing to support you in the future!"
Profile photo of Eric Beverly

Eric Beverly

September 3, 2025

5  out of  5
rating by Eric Beverly
"Thank you so much Sidney for helping save a bunch and being so nice. Forget you progressive im saving a hundred dollars and have auto and life insurance now."
We responded:
"You're very welcome! I'm glad Sydney could help you save money and find the right coverage. If you have any questions about your new auto or life insurance policies, feel free to reach out to our office. Wishing you all the best with your new insurance plans!"
Profile photo of Zachary Eveland

Zachary Eveland

June 18, 2025

5  out of  5
rating by Zachary Eveland
"Getting insurance with Nicole was quick, easy, and stress-free. She explained everything clearly and found the best coverage for my needs. Highly recommend!"
We responded:
"It sounds like you had a fantastic experience with Nicole! It's great to hear that she made the insurance process so smooth and tailored the coverage to fit your needs. Recommendations like yours can really help others who might be looking for a reliable insurance agent. If you have any specific questions about insurance or need further assistance, feel free to ask!"
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Carl Balluck

June 6, 2025

5  out of  5
rating by Carl Balluck
"It was a great experience,went smooth from beginning to end.Nicole was very pleasant while being very infomative and professional"
We responded:
"Carl, Thank you for your wonderful feedback! We're delighted to hear that you had a great experience and that everything went smoothly. Nicole is indeed a valuable member of our team, and we're glad she was able to provide you with pleasant and informative service. We appreciate your support and look forward to welcoming you back soon!"
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Jim MacMullen

June 4, 2025

5  out of  5
rating by Jim MacMullen
"Our agent, Sydney Clapp reached out to me on her own and requoted our vehicles saving us $100’s. Thank you Sydney!"
We responded:
"Jim, sounds like Sydney did a fantastic job in finding you a better quote for your vehicles! Saving money is always a great outcome. If you need any further assistance or have questions about your insurance, feel free to ask!"
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Izzy Queen

June 2, 2025

5  out of  5
rating by Izzy Queen
"Sydney clapp is AMAZING! I got recommended to her and I wasn't sure but wow! Great service her customer service was beyond amazing! State farm has given me the cheapest deal and I can't thank Sydney clapp enough I will most Definitely be telling my friends and family about her! Thank you State Farm!"
We responded:
"Dear Izzy, Thank you so much for your wonderful review! We're thrilled to hear that Sydney provided you with exceptional service and helped you find the best deal with State Farm. Your kind words mean a lot to us, and we appreciate you taking the time to share your experience. We're glad to have Sydney on our team, and we look forward to assisting your friends and family in the future. If you have any further questions or need assistance, feel free to reach out! Thank you once again for your support!"
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marti clever

May 30, 2025

5  out of  5
rating by marti clever
"Sydney saved me almost $90 a month on my car insurance! The experience was super convenient and pain-free. That's saying a lot these days! So far, I've been super impressed with the level of customer service and extra effort that has been put in! You're the best Sydney!"
We responded:
"It sounds like you had a fantastic experience with Sydney! Saving $90 a month on car insurance is a significant reduction, and it's great to hear that the process was convenient and that customer service exceeded your expectations. If you have any specific questions or need further assistance regarding insurance or anything else, feel free to ask!"
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Dave Price

May 23, 2025

3  out of  5
rating by Dave Price
"had some small bumps on my auto. it started to go smooth after a couple months. Looked into getting my mobile home insured. took pictures a few times. waited a week and called in. Oh, we need more pictures, one showing the back steps go all the way to the ground? they sit on the ground. Then they said, the gas meter is lined up with the back door. you would have to move the door or move the gas line. I said that was a show stopper because of the cost, but could you put in the letter that customer felt he could not afford to do this to get the insurance. i was told, NO, we will just say the applicant cancelled. The auto insurance is a good price. that is the 3 stars. the games the underwriters played and the lack of even a little concern about saying customer balked at demands for construction was just impossible, that is why it is ONLY 3 stars?"
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david holida

May 16, 2025

5  out of  5
rating by david holida
"After trying to find a different insurance provider, my wife was contacted by State Farm. I say this with absolute conviction: Sidney Clapp was OUTSTANDING. She literally spent time with me on the phone ensuring I understood each policy for our cars and our house. I just can’t say enough positive things about the experience I had working with Sidney. Then within just a few weeks, I received a follow up call from Hanna Applegate. Again, I was so impressed by her professionalism and knowledge! What a GREAT team you have!!!!"
We responded:
"David, it sounds like you had an excellent experience with Sydney and Hannah ! Outstanding customer service can make a significant difference when dealing with insurance, and it's great to hear that both representatives took the time to ensure you fully understood your policies. If you need any assistance or further information regarding insurance policies or anything else, feel free to ask! Thank you for your business!"