
State Farm® Insurance Agent J.P. Merk
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Zachary Eveland
June 18, 2025
"Getting insurance with Nicole was quick, easy, and stress-free. She explained everything clearly and found the best coverage for my needs. Highly recommend!"
"It sounds like you had a fantastic experience with Nicole! It's great to hear that she made the insurance process so smooth and tailored the coverage to fit your needs. Recommendations like yours can really help others who might be looking for a reliable insurance agent. If you have any specific questions about insurance or need further assistance, feel free to ask!"
Carl Balluck
June 6, 2025
"It was a great experience,went smooth from beginning to end.Nicole was very pleasant while being very infomative and professional"
"Carl, Thank you for your wonderful feedback! We're delighted to hear that you had a great experience and that everything went smoothly. Nicole is indeed a valuable member of our team, and we're glad she was able to provide you with pleasant and informative service. We appreciate your support and look forward to welcoming you back soon!"
Jim MacMullen
June 4, 2025
"Our agent, Sydney Clapp reached out to me on her own and requoted our vehicles saving us $100’s. Thank you Sydney!"
"Jim, sounds like Sydney did a fantastic job in finding you a better quote for your vehicles! Saving money is always a great outcome. If you need any further assistance or have questions about your insurance, feel free to ask!"
Izzy Queen
June 2, 2025
"Sydney clapp is AMAZING! I got recommended to her and I wasn't sure but wow! Great service her customer service was beyond amazing! State farm has given me the cheapest deal and I can't thank Sydney clapp enough I will most Definitely be telling my friends and family about her! Thank you State Farm!"
"Dear Izzy, Thank you so much for your wonderful review! We're thrilled to hear that Sydney provided you with exceptional service and helped you find the best deal with State Farm. Your kind words mean a lot to us, and we appreciate you taking the time to share your experience. We're glad to have Sydney on our team, and we look forward to assisting your friends and family in the future. If you have any further questions or need assistance, feel free to reach out! Thank you once again for your support!"
marti clever
May 30, 2025
"Sydney saved me almost $90 a month on my car insurance! The experience was super convenient and pain-free. That's saying a lot these days! So far, I've been super impressed with the level of customer service and extra effort that has been put in! You're the best Sydney!"
"It sounds like you had a fantastic experience with Sydney! Saving $90 a month on car insurance is a significant reduction, and it's great to hear that the process was convenient and that customer service exceeded your expectations. If you have any specific questions or need further assistance regarding insurance or anything else, feel free to ask!"
Dave Price
May 23, 2025
"had some small bumps on my auto. it started to go smooth after a couple months. Looked into getting my mobile home insured. took pictures a few times. waited a week and called in. Oh, we need more pictures, one showing the back steps go all the way to the ground? they sit on the ground. Then they said, the gas meter is lined up with the back door. you would have to move the door or move the gas line. I said that was a show stopper because of the cost, but could you put in the letter that customer felt he could not afford to do this to get the insurance. i was told, NO, we will just say the applicant cancelled. The auto insurance is a good price. that is the 3 stars. the games the underwriters played and the lack of even a little concern about saying customer balked at demands for construction was just impossible, that is why it is ONLY 3 stars?"
david holida
May 16, 2025
"After trying to find a different insurance provider, my wife was contacted by State Farm. I say this with absolute conviction: Sidney Clapp was OUTSTANDING. She literally spent time with me on the phone ensuring I understood each policy for our cars and our house. I just can’t say enough positive things about the experience I had working with Sidney. Then within just a few weeks, I received a follow up call from Hanna Applegate. Again, I was so impressed by her professionalism and knowledge! What a GREAT team you have!!!!"
"David, it sounds like you had an excellent experience with Sydney and Hannah ! Outstanding customer service can make a significant difference when dealing with insurance, and it's great to hear that both representatives took the time to ensure you fully understood your policies. If you need any assistance or further information regarding insurance policies or anything else, feel free to ask! Thank you for your business!"
jacob patay
May 9, 2025
"Sydney was very helpful to work with and even dropped my payment with creative thinking!"
"Jacob, glad Sydney was able to help you out. We appreciate your business and thank you for taking the time to leave a review. "
Austin Ramage
May 7, 2025
"I spoke with Nicole I believe, and she was awesome!! She was very professional and got me the best rate with even better coverage. There was even a time i had to reach out to her because of a letter i got from a different state farm agent in a different state. I was very aggervated, i called up Nicole and she was able to resovle the issue i had quickly and effeciently."
"Austin, It sounds like you had a fantastic experience with Nicole! It's great to hear that she was able to provide you with excellent service and resolve your issue promptly. Having a knowledgeable and professional agent can make a significant difference when it comes to insurance. If you have any questions or need further assistance, feel free to ask!"
Andrew Alemany
May 1, 2025
"Progressive was price gouging, got a call from Sydney who made the switch incredibly easy. Prices were right and I got to tell Progressive to go pound sand. Made it all worth it. Glad I answered her call."
"It sounds like you had a positive experience switching your insurance provider! It's great to hear that Sydney made the process easy and that you found a better price. It can be frustrating to deal with price gouging, so finding a solution that works for you is always satisfying. If you have any questions about insurance or need further assistance, feel free to ask!"
Dwain Holler
April 16, 2025
"First Class Insurance Agent. Shelbey was very professional in reviewing my car Insureance renewal. Their agency saved me a substantial amount of money for insuring two cars. The agent worked diligently to make sure the new policy they were quoting compared exactly to the one from the company I was previously using. Their follow-up to make sure everything went well speaks volumes as to how much they value your business. Something of a rarity among insurance agents in today’s market. I highly recommend them for all your Insureance needs"
"It sounds like you had a great experience with Shelbey. It's wonderful to hear that she was professional and thorough in reviewing your car insurance renewal, ensuring that you received the best possible coverage while saving you money. The diligence in comparing policies and the follow-up communication truly reflect a commitment to customer service. Recommendations like yours are invaluable for others looking for reliable insurance agents. If you have any specific questions or need further information about insurance options, feel free to ask!"
Shari Vorhees
March 20, 2025
"The office girls are absolutely amazing. I love this office!!! If they don’t answer the phone they are always quick to call back and are always kind and respectful"
"Thank you so much for your kind words! We’re thrilled to hear that you’ve had such a positive experience with our team. Our staff works hard to provide excellent service, and it’s rewarding to know that their efforts are appreciated. We’re always here to help, so please don’t hesitate to reach out if you need anything."
Amy Miller
March 20, 2025
"Easy transition from an insurance company that I've been with for over 15 years to State Farm. Saved money and more insurance for less. Staff are friendly and thorough."
"Amy, That's great to hear! A positive review from a customer who has made a significant change after many years can be very impactful. We appreciate you taking the time to leave our office a review. "
Karen Eversole
March 12, 2025
"Sydney helped me out! She is so sweet and helpful! She took her time to answer all my questions about everything I asked. I feel very comfortable and happy about everything I got offered to me today!! Thanks again!! 😊"
"It sounds like you had a wonderful experience with Sydney! It's always great to receive helpful and friendly assistance, especially when you have questions. If you need any more information or have further questions, feel free to ask!"
Carol Egerton
December 10, 2024
"She was absolutely amazing and friendly. Helped me out tremendously"
"It sounds like you had a great experience with Sydney, who provided excellent support! If you’d like to share more details about what they helped you with or if you need assistance with something specific, feel free to let me know! Thanks!"
Dianna Rowley
November 18, 2024
"Sydney was a great help in getting my mom some car insurance so she can get rid of the expensive insurance company"
"It sounds like Sydney provided valuable assistance in finding a better car insurance option for your mom! If you have any specific questions about car insurance or need further information on how to choose the best policy, feel free to ask! "
Monica Mace
November 13, 2024
"I haven't had an "insurance checkup" in over 30 years. I've been with a different agent all of these 30 years and he never once offered a checkup on different options. I went online and Sydney Clapp helped me save over $200/month on my auto insurance, and $100/year on home insurance and $200/year on motorcycle insurance!!! A little over $3,000/year!!! I work in the banking industry and definitely will be recommending Sydney to others for their auto/home/motorcycle insurance!!! She was patient with all of my questions and gave me straight answers. If I could give 10 stars I would! Thank you, Sydney for your exceptional customer service!!!"
"What an incredible experience you had with Sydney! It's remarkable that she not only helped you save such a significant amount of money but also took the time to answer all your questions patiently. It's clear that she values her clients and their needs, which is a huge asset in the insurance industry. Your recommendation will surely help others looking for reliable insurance assistance. Thank you for sharing your story; it really highlights the importance of regular insurance check-ups and working with attentive agents like Sydney. She definitely deserves all the praise for her outstanding service! 🌟"
Nabi Shahan
November 8, 2024
"I just have to say I really appreciate how much Sydney helped me and my friends, thanks to her we saved a lot of money and we are really pleased with the coverage. Every time I call her she takes her time explaining things to me and never rushes me, she deserve a pay raise for sure. You get 10 stars ⭐️ from me."
"It sounds like Sydney has provided you and your friends with exceptional service! It's great to hear that she took the time to explain everything and helped you save money while ensuring you have the right coverage. Positive experiences like yours are so important in customer service. Thank you."
Angel Wise
October 29, 2024
"Sydney Clapp was so helpful and kind. Not pushy at all. A very professional young lady that was very informative. And saves me money!!! Luv her!"
"It sounds like you had a fantastic experience with Sydney! It's great to hear that she was professional, helpful, and informative while also saving you money. If you have any specific questions or need assistance regarding her services or anything else, feel free to ask!"
Oksana Novotny
October 23, 2024
"Sydney Clapp has been one of the best, honestly actually THE best agent I have ever had. She has help me through my process to get the best cost for the car insurance. On top of that she gave me a great deal with life insurance too (which I think EVERYONE needs). I was so pleased and amazed with her costumer service skills, I have been telling everyone to go to her. I was shocked when she told me she hasn’t been working at State Farm for that long. I would’ve guessed she has worked there for years with her knowledge…. She’s just a natural! <3 keep up the hard work… soon you’ll be unstoppable."
"Thank you so much for your wonderful review! We're thrilled to hear that Sydney provided you with such exceptional service and helped you find the best insurance options. It's always great to know our team members are making a positive impact. We'll be sure to pass along your kind words to Sydney. Your recommendation means the world to us—thank you for spreading the word! If you need anything else, don’t hesitate to reach out. Keep enjoying your insurance peace of mind!"
Tony Rivera
October 23, 2024
"The world needs more people like Nicole! She was an absolute pleasure to work with. If I was her boss she would most definitely be PAID well."
"Thank you so much for your kind words! We’re thrilled to hear that you had such a positive experience working with Nicole. She truly embodies our commitment to exceptional service, and we’re lucky to have her on our team. Your support means a lot to us, and we’ll be sure to pass along your compliments to Nicole. If you need anything else, feel free to reach out!"
Don Wolf
October 17, 2024
"Thieves...that's all they are. I don't know if its ALL State Farms but I know this one only takes your money and you get nothing back. If you would listen to ONE thing someone could tell you... don't use them. I don't understand how this location has a 4.8 star rating..."
"We’re truly sorry to hear about your experience, and we appreciate you taking the time to share your feedback. It’s important to us that our customers feel valued and supported. We’d like the opportunity to address your concerns directly and make things right. Please reach out to us at your earliest convenience so we can discuss this further. Thank you for bringing this to our attention."
Angela Lembach
March 26, 2024
"I saved a lot of money with switching my insurances today. Nicole was awesome she took the time to answer all my questions and got me better insurance then what I previously had."
"Thank you for your fantastic review! We're thrilled to hear that Nicole was able to help you save money and find better insurance. Providing excellent service and answering all your questions is our priority, and we're glad you had such a positive experience. If you need anything else, don’t hesitate to reach out. Enjoy your savings!"
D E
March 22, 2024
"The cost of everything is going up and for someone working paycheck to paycheck every penny counts. I called Shelbey at jp merck and she carefully went through my car and home insurance to see where she could save me money. I am so grateful 🙏 thar she was able to professionally explain my coverages and where I could save. She spent time with me, caring about my needs. I am so grateful for Shelbey. In a time such as now where customer service has really been nonexistent its SO WONDERFUL TO HAVE SOMEONE CARE. I HOPE YOU ARE PAID WHAT YOU ARE WORTH, YOU ARE A A+ AT CUSTOMER SERVICE. THANK YOU SO MUCH 💓"
"Thank you so much for your heartfelt review! We’re delighted to hear that Shelbey was able to assist you in finding savings on your car and home insurance. Providing personalized, caring service is our top priority, and it’s wonderful to know that Shelbey made a positive impact during your experience. We truly appreciate your kind words and will ensure they are shared with her. If you need any further assistance, please don’t hesitate to reach out. Thank you for choosing us! "
Dana Valatka
February 5, 2024
"Nicole went above and beyond for me. Never made me feel rushed at all."
"Dana, thank you for taking time out of your day to leave our office a review. I am pleased to here the positive feedback from you about Nicole. She does a great job. "